Site Outage 5/5/22

[Deebs]

Seems like there were some issues at the hosting company today. Just finished up emails with them. Let me know if anything looks off to anyone. So far testing is great. Root Cause TBD.

Deebs

 

[Deebs]

Now this is a root cause with transparency, and forward thinking resolution.

It seems that apache was having an unusual issue we've been seeing recently with DA and apache, where it fails to have a valid number of workers, and locks up and can't handle requests. I have added a reference configuration file with our general recommendations for MPM_Event, and then rebuilt the configurations in use to use these settings, and restarted apache in the process. This has fixed the problem in our experience, and should prevent it from happening again.

 

[SecretSquirrel]

I understood none of that but Thank you

 

[BH]

thanks for your ur effort!

 

[JollyPete]

Was curious to why I was logged out, happy to see ya back online and the root cause identified

 

[Psychobilly]

Now this is a root cause with transparency, and forward thinking resolution.

It seems that apache was having an unusual issue we've been seeing recently with DA and apache, where it fails to have a valid number of workers, and locks up and can't handle requests. I have added a reference configuration file with our general recommendations for MPM_Event, and then rebuilt the configurations in use to use these settings, and restarted apache in the process. This has fixed the problem in our experience, and should prevent it from happening again.

Honestly when it started happening my very first thought was a DDoS, as the outcome of not handling requests is the same. Have you talked to any of the Apache Dev guys ?