I've met Tony a couple of times in person. He seemed like an alright dude from what I could tell. He's not openly friendly if he doesn't know you, and even if he does he's not extremely conversational. I've never grown his gear, or bought any of it. But what I saw the other day was someone who was completely unwilling to accept any responsibility. If it were only a couple of unhappy people, I could see it being a case of unreasonable expectations, but what I saw were several angry people coming out of the woodwork. With all that smoke, there's gotta be some fire.