I’ll give you a good example of a rude company that most people know
growers house
i ordered my maintenance replacement on my cmh 315 bulbs 4K and after I installed 2/3 wouldn’t even turn on ..... odd thing 1/2 that wouldn’t boot was even black ( that it was a pre-used bulb?) anyways I called them and asked what was up and replacments and I had no problem showing them pictures of the “broken bulbs “
after this, they made me ship em. After they received em. They reduced the reduced the total worth by 5o% and said 1/2 (meaning they would only give me 1 replacevent ) was on me and I had to pay for the shipping to get it back to me? Wtf
fuck growers house and my main thing now is always read tos and reviews and how returns and a company ”works”