I’ll give you a good example of a rude company that most people know
growers house
i ordered my maintenance replacement on my cmh 315 bulbs 4K and after I installed 2/3 wouldn’t even turn on ..... odd thing 1/2 that wouldn’t boot was even black ( that it was a pre-used bulb?) anyways I called them and asked what was up and replacments and I had no problem showing them pictures of the “broken bulbs “
after this, they made me ship em. After they received em. They reduced the reduced the total worth by 5o% and said 1/2 was on me and I had to pay for the shipping to get it back to me? Wtf
fuck growers house